Once your order has been placed, you will receive an email confirmation with your order number and order details. Please make sure your shipping address is correct, as we are unable to redirect packages once they are en route. Once your order is prepared for shipment, you will receive a confirmation email with your tracking information.
Please note, we do not ship on weekends and shipments may take longer during holidays.
Returns are accepted within 30 days of purchase. However, to be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To start a return, contact us at firstname.lastname@example.org with your order number and reason for return. If your reason is accepted, we’ll send a shipping label with a return authorization (RA) number and instructions on mailing your package back to us. Items sent back to us without first requesting a return will not be accepted.
Once we receive the item or items and have concluded that they have not been used or damaged, we will issue a refund to the credit card that was used to make the purchase and notify you via email. Remember to please allow 3-5 business days for the transaction to post.